ALERT * * * Important Update for iLab Users * * *
New Support System Now Live: We are pleased to share that the new iLab Help Desk platform is now live as of January 14th, 2026.
The ‘Help’ link in iLab now opens an email through the new ticketing system. For details, please visit our Help Site article: Submit and Track Support Requests in the Portal.
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, January 19th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
Agilent Employees: sign in using Agilent SSO credentials
Welcome to the Princeton University iLab site. The following core facilities in Molecular Biology, the Lewis-Sigler Institute for Integrative Genomics, and Chemistry are using iLab for scheduling equipment and requesting services.
PI training webinar
A recorded training session for PIs is available at PI Training Webinar
User training webinar
A recorded training session for users is available at User Training Webinar
| Core Name | Primary Contact | Phone Number/Ext | |
|---|---|---|---|
|
Biophysics Core Facility
|
Venu Vandavasi | vgv@princeton.edu | 609-258-0236 |
|
Common Support
|
Marlen Ayodele | mayodele@princeton.edu | |
|
Confocal Imaging Facility
Provides the ability to visualize a variety of samples, from monolayers to very thick sections using a variety of optical imaging modalities, including laser point (LSCM) and field scanning confocal (CSU), Total Internal Reflectance Fluorescence (TIRF), Multi Photon (MP), and Widefield (WF). |
Gary Laevsky | glaevsky@princeton.edu | 609 258 5432 |
|
Flow Cytometry Resource Facility
In addition to providing access to the flow cytometers and cell sorting services, we provide technical support to assist in experimental design, data analysis and interpretation as well as development of novel flow cytometric based techniques. |
Christina J. DeCoste | cdecoste@princeton.edu | 609-258-1695 |
|
Genomics Core Facility
The facility provides researchers with access to state of the art, high throughput sequencing technologies and is fully equipped for all aspects of microarray labeling, hybridization and data acquisition. |
Wei Wang | ww3@princeton.edu | 609-258-6998 |
|
LSI Media Facility
Princeton staff and students may order a variety of liquid and agar growth media in bottles or as poured plates. |
Sanford Silverman | ssilverm@princeton.edu | 609-258-8585 |
|
Mass Spectrometry Facility
|
John Eng | eng@princeton.edu | 609-258-3928 |
|
NMR Core Facility
|
Istvan Pelczer | ipelczer@princeton.edu | 609-258-2342 |
|
Small Instruments Core Facility
|
John Eng | eng@princeton.edu | 609-258-3928 |